/

About

Hello, I’m Niko Antonogiannis.
I design systems that help organisations make better decisions — repeatedly.

I'm a design leader with over 15 years of experience working across digital products, platforms, and organisations.

My background spans UX design, product strategy, and organisational design, with a strong focus on environments where complexity is high: fintech, SaaS, enterprise platforms, and AI-enabled systems.

Rather than focusing only on outputs, I work on the conditions that produce good outcomes:

  • Clear strategy

  • Strong decision frameworks

  • Healthy collaboration across disciplines

My leadership style is grounded in empathy, systems thinking, and collaboration — not as slogans, but as practical tools for navigating ambiguity and trade-offs.

My Philosophy

I don’t believe design succeeds through better artifacts alone.

It succeeds when:

  • Strategy is explicit

  • Teams share a common language

  • Decisions are visible and reversible

  • Learning is built into delivery

That’s where design becomes a multiplier.

My Experiences

I started my career in London as a UX designer, working mainly on native mobile applications and freelancing with digital agencies. During this time, I worked on projects for large consumer and content-driven brands, including Emirates Airline, The Telegraph, and The Economist.

In 2014, I joined SapientNitro, where I first moved into fintech, designing mobile banking applications for RBS and NatWest. This marked a shift toward more complex, regulated environments and long-lived digital products. I later continued this work at HSBC.

After moving to Switzerland, my focus shifted further toward complex financial systems. I worked on fintech products for risk and compliance users at IMTF and Credit Swiss, designing tools used by specialists operating in high-stakes, highly regulated contexts.

More recently, I led design at FNZ, working on a global wealth management platform serving around 30 million end investors. In this role, I focused on scaling design across teams, improving the experience for investment advisers, and exploring how AI technologies can be applied responsibly to support decision-making and productivity.

Over time, my work has evolved from designing individual interfaces to shaping systems, platforms, and the way design operates within organisations.

Head of User Experience

FNZ

May 2022 - Jan 2026

Led UX and service design for a global wealth platform serving 30M investors, shaping advisor workflows, platform strategy, and AI-enabled features across distributed teams and regulated markets.

Head of User Experience

FNZ

May 2022 - Jan 2026

Led UX and service design for a global wealth platform serving 30M investors, shaping advisor workflows, platform strategy, and AI-enabled features across distributed teams and regulated markets.

Head of User Experience

FNZ

May 2022 - Jan 2026

Led UX and service design for a global wealth platform serving 30M investors, shaping advisor workflows, platform strategy, and AI-enabled features across distributed teams and regulated markets.

Senior User Experience Consultant

Credit Suisse

May 2021 - Apr 2022

Supported eight delivery squads across wealth management and core banking, providing UX strategy, workflow design, and design system governance for complex, high-risk internal and client-facing tools.

Senior User Experience Consultant

Credit Suisse

May 2021 - Apr 2022

Supported eight delivery squads across wealth management and core banking, providing UX strategy, workflow design, and design system governance for complex, high-risk internal and client-facing tools.

Senior User Experience Consultant

Credit Suisse

May 2021 - Apr 2022

Supported eight delivery squads across wealth management and core banking, providing UX strategy, workflow design, and design system governance for complex, high-risk internal and client-facing tools.

Head of Product Design

IMTF

Jun 2019 - May 2021

Built and led the product design function for a RegTech platform, establishing design systems, research practices, and redesigning AML and onboarding workflows used by compliance and risk specialists.

Head of Product Design

IMTF

Jun 2019 - May 2021

Built and led the product design function for a RegTech platform, establishing design systems, research practices, and redesigning AML and onboarding workflows used by compliance and risk specialists.

Head of Product Design

IMTF

Jun 2019 - May 2021

Built and led the product design function for a RegTech platform, establishing design systems, research practices, and redesigning AML and onboarding workflows used by compliance and risk specialists.

Product Design Lead / Head of Service Design

HSBC

Jun 2015 - May 2019

Held progressively senior roles across UX and service design, leading global onboarding and retail banking journeys, improving delivery speed, compliance outcomes, and cross-market alignment.

Product Design Lead / Head of Service Design

HSBC

Jun 2015 - May 2019

Held progressively senior roles across UX and service design, leading global onboarding and retail banking journeys, improving delivery speed, compliance outcomes, and cross-market alignment.

Product Design Lead / Head of Service Design

HSBC

Jun 2015 - May 2019

Held progressively senior roles across UX and service design, leading global onboarding and retail banking journeys, improving delivery speed, compliance outcomes, and cross-market alignment.